Booking conditions

These conditions apply to flight bookings made with Cheap Ticketing.

1. Making a booking

Submitting a booking request on the website does not create a contract. A contract exists once we confirm the booking and receive payment (or an agreed deposit). Your ticket is then issued and sent by email.

2. Prices

Prices include airline taxes and our service charge unless stated otherwise. Fares are not guaranteed until ticketed. If a fare increases before ticketing, we will offer you the new price or an alternative.

3. Payment & deposits

Where a deposit is accepted, the balance must be paid by the date we give you. If it is not paid, the airline may cancel the booking and the deposit may be lost.

4. Names and documents

Names must match passports exactly. You are responsible for valid passports, visas and health documents. Check GOV.UK foreign travel advice.

5. Changes and cancellations

Changes and refunds follow the airline's fare rules, plus our administration fee of £[X] per passenger. Non-refundable fares will not be refunded except for taxes the airline returns.

6. Financial protection

[Describe your ATOL / trust account / insurance protection here.]

7. Complaints

Contact us first at info@cheapticketing.co.uk. Complaints about the flight itself may need to be raised with the airline, and we will help you do this.

8. Law

These conditions are governed by the law of England and Wales.